Customer service is closed for the evening. If, after your air fryer stops, nothing seems to work to get it started again you might need to check the circuit breaker for that outlet. It’s one day old!! Make sure the rim of your pan is lined up with the track inside the unit. Suggestions? You need to consult the manual and make sure you add food only to the recommended scale. Yes I saw where they said to lift up on the drawer slightly as you push in. If it smells like a fire then you should immediately unplug the appliance since this is a very serious problem. The oven is big enough to roast a whole chicken when using the bottom rack, but to air fry, the directions say you must use the top rack only. Be gentle and there won't be a problem. It’s blowing cold air. WHAT AM I DOING WRONG ? Is the fan blower suppose to be running constantly through the cook time? The Power XL is cantankerous and frustrates me considerably. Not having an odor other than the food being cooked then it is steam. Take it to a repair shop of dispose of it appropriately or purchase a new one. XL AIR FRYER WILL NOT HEAT FOOD Take a little time to get to learn all of the things you can do with your air fryer. In general, you will be able to solve all the common problems with your appliance with the help of the instruction booklet or this page, if you’ve already recycled it. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Hi , I have a problem my fryer is not heating up . after turning chicken parts. Often when cooking fatty foods at high temperatures smoke is created because the oil that has come from the food is burning. To find out which air fryer is worth buying we tested many popular models from Dash, Ninja, Cosori, PowerXL and others. I used my brand new airfryer and it does rotate the Auto-Stir Spatula nor the Rotisserie Rack . Just purchased an air fryer oven. The only way to know if your power air fryer is working or not is by testing it. Take the time to take apart all the trays, racks, and the like. Since I’m blind, that’s really scary for me! OK, now this where you do need to be careful. Secondly, there are instances when you aren’t cooking greasy or fatty food, but the white smoke still escapes out. My air fryer is brand new. Why will it not cone back on?? Also, it even comes off, which I’m really concerned about, as the temperature dial stays on nice and tight. My power airfryer oven airflow stopped working while rotisserie cooking a chicken. First of all, this issue happens when you have added too much food to the air fryer’s basket. I have cooked in it twice, once it goes off from the first timing ,it will not come back on until it completely cools off. Even more, the small food batches tend to fry evenly. I had this problem when I first got mine and thought it was “defective”. If this does happen it indicates that there is an electrical problem in the air fryer that is causing extreme heat to the point that components, likely plastic, is melting or burning. Kalorik air fryers have become pretty famous recently. Ours is doing the same thing. This is because the fine layer of oil cooks the food from the edge in ways that hot air alone cannot. What do I do now? It is recommended to add water to the basket or bottom pan since it reduces the chances the smoke development. I have noticed you don’t monetize your website, don’t waste your handle at the same time you depress the red button! And, I’ve noticed that recently it’s been getting hotter than 400 degrees, which I don’t believe is a good sign! We love this product and how it runs. Bought three different airfryers at different times. Loved it. is there a way to disassemble the fryer to remove the basket and the pan and food inside? I have both of those. Exact same issue here. When you first start using an air fryer, you want to make sure you not only have the right surface to put it on but that you have a big enough surface. My Super air fry erXL is brand new. As a result, the cooking outcome will be even. search for: Boorfe’s tips best adsense alternative. Clean each piece anew with soap and warm water, or in the dishwasher if that is recommended by the manufacturer. Let’s Read on our Kalorik Air Fryer Reviews(Model FT 42139 BK). I thought it was just me. ugghhh. kitcher’s 6.8- quart square nonstick basket can fit a 6-7 lbs whole chicken but a small round basket won’t support. Spray/Spritz the … The only negative is that you have to make sure that you have your potholder holding doors open while trying to remove anything from the fryer because the doors get extremely hot and will close right on your arm if you're not very careful.