The ethernet port on the xFi Pod is not disabled. I have 3 pods and at one time all 3 were offline today. Plug in your Pod. Once your Pods are activated, if you are still experiencing connectivity issues that are limiting your ability to perform specific functions (i.e., streaming video), you may benefit from connecting your device via Ethernet to a Pod. I restarted the gateway 2X and 2 came back. Select the Connect page. Select the specific device having issues. Note: The Troubleshoot a Device feature is not currently available if you have xFi Pods on your account or if you purchased your own approved modem. Need more coverage? Scroll down and select Troubleshoot Device. I've done the trouble shooting as suggested, retest connection, and it never comes back online. I'm having the same issue. An xFi Pod can give you a boost. How to Stop Buffering Streaming Services on My TV. Xfinity Pods - devices not connecting to best option. But with the WIFI 6 on the XB7, I don't have options. Performance was much slower than I was seeing without the pods! just recently upgraded router to the panoramic and got the 3 pods. Discussion. Frustrating! Our xFi Gateway all-in-one modem + router delivers a powerful connection with built-in Advanced Security. It does not work either. Follow the prompts to determine what the problem may be and how to fix it. I removed the pods, and am back to where I was before. ... Resetting a xFi Pod is as simple as removing it via the xFi app. Same issue with an HP M1217 printer. I bought a 3 pack of the Xfinity pods a few weeks ago and am having mixed results with them. Pod is Still Offline Starting and stopping the app sometimes would show only the Move, other times only the Sonos Play network. I got the Sonos Play network back on, then the Move could not be seen. Last Friday, I received an unexpected knock on my door from UPS delivering an unexpected surprise: the new Comcast Wi-Fi 6 router (officially called the xFi Advanced Gateway)! Hold your phone or tablet near the Pod you just plugged in. If I unplug the pod from the wall, it works fine. 1 Pod: Helps solve connectivity issues in 1-2 story homes with 3-4 bedrooms; 2 Pods: Better for 5+ bedrooms and thick walls that can cause interference, like metal, concrete, and brick Select the Pod you'd like to remove. Now one shows offline. Related articles. At this time, Pods do not support ethernet backhaul. I have tried manually connecting as well using the HP utility. My main purpose for purchasing them was to extend the wifi reception to a studio I have out in my back yard. ... Connect to a Tech Pro Call or chat with a Tech Pro 24/7. Pod Setup. If the pods had a way to connect manually (i've been asking for that feature) it would probably work. Connect to a Tech Pro Call or chat with a Tech Pro 24/7. Select xFi Pods. Interesting issue: I recently got XFi pods for my home (comcast device that daisy chains and is supposed to boost the distance of your wifi signal). How to Stop Buffering Streaming Services on My TV. Related articles. Open Xfinity xFi app and select Network at the bottom. Plus, devices near the remote pods (away from the router) were still connecting directly to the router, and not showing connections through the pods when using the xFi app. My Roku device simply WILL NOT connect via the XFi pod. A welcome screen comes up, select Get Started. Solution: I found that if I unplug all the XFI Pods, then use the Add Product feature in the System menu, everything worked as â¦